Shipping policy

Shipping policy
At Allure, we are committed to delivering your orders safely and efficiently. Please read our shipping policy to understand the delivery process.

1. Shipping Destinations
   We currently ship to the United Kingdom and selected international destinations. Shipping availability will be displayed at checkout.

2. Processing Time
   Orders are processed within 1-2 business days (excluding weekends and holidays).

You will receive a confirmation email with tracking details once your order has been dispatched.

3. Delivery Timeframes
   Estimated delivery times vary based on location:

• United Kingdom: 2-5 business days

• Europe: 5-10 business days

• International: 7-15 business days

Delivery times may be subject to delays due to customs processing or other unforeseen circumstances.

4. Shipping Rates
   Shipping costs are calculated at checkout based on your location and order weight.

Free standard shipping may be available for orders over a certain amount (check our website for current offers).

5. Tracking Information
   All orders come with a tracking number, which will be sent via email after dispatch.

You can track your order on our website or through the carrier’s tracking system.

6. Customs, Duties & Taxes
   For international orders, customers are responsible for any customs duties or taxes imposed by their country.

Allure is not responsible for delays caused by customs processing.

7. Lost or Delayed Shipments
   If your order is delayed beyond the estimated timeframe, please contact our support team at contact@allure.com.

If a package is lost in transit, we will work with the carrier to resolve the issue.

8. Address Accuracy
   Customers must provide an accurate shipping address at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact Us
   For any shipping-related inquiries, reach out to us at:

Email: contact@allure.com